We’ve been in discussion with the clubs, police, London Stadium reps and fan reps ahead of our game at West Ham in order to provide advice to our fans travelling to Saturday’s game. We have made the point that information from the hosts should have been provided earlier, but here’s what we know.
THFC has chosen to charge the maximum ticket prices possible for our Champions League Group H game against Real Madrid at Wembley next month.
After four years of a popular and successful accessible cup pricing policy, designed to attract new fans as well as reward long term supporters, this is a disappointing move which compounds a summer of poor ticketing decisions by the Club's Executive Board.
The first three games at Wembley have thrown up quite a few issues around crowd and queue management. We're in regular contact with the Club and we asked for a call with them and Wembley National Stadium Limited (WNSL) to try to resolve these issues. That call took place this afternoon and we wanted to update supporters as soon as possible.
THST Fan Survey 2017
THST Members’ Event – The Spurs Beat
Bedding into Wembley
Wembley ticketing - Ticket exchange, loyalty points and booking fees
Champions League ticketing
Coach travel to Wembley with Zeelo
Thursday 12 October 2017
6.45pm – 9.00pm
CMS (Cameron McKenna Nabarro Olswang) LLP
78 Cannon Street
Tube: Cannon Street (Circle and District lines/ Southeastern rail)
Support for the introduction of safe standing continues to run high among Spurs fans, with 86% of the 3,200 fans who took part in THST’s fourth annual end-of-season survey backing the idea.
The latest findings come as support for changing the law to introduce safe standing areas at top-flight grounds grows nationally.
Spurs fans have expressed significant dissatisfaction with the pricing and sales processes around season ticketing for the Club’s year at Wembley. And they have been putting forward their hopes for the new stadium. Almost two-thirds say price is the single most important factor that will influence their decision on renewing or purchasing tickets in the new ground, and fans also named the legends whose names they want to see included in the new stadium.
Fans of Tottenham Hotspur expressed strong backing for the accessible pricing policies adopted by the Club last season – making the Club’s pricing decisions so far this summer all the more disappointing. And after the first season of the Premier League’s £30 away ticket price cap it’s clear there is broad support for the policy, and that it’s not the primary factor affecting demand for away tickets. Not surprisingly, fans welcome the reduced cost of something they are committed to.
The biggest ever response to THST’s annual survey has revealed Spurs fans are happy with what’s happening on the pitch, but harbour some concerns about what’s happening off it.
Over 3,200 fans took part in the survey to gauge fan opinion on a wide range of issues. The survey, which ran from 23 June to 9 July and is now in its fourth year, plays a major part in influencing how THST works over the coming season.
To help Tottenham Hotspur fans based in Hertfordshire, Bedfordshire and Essex travel to Wembley for home games this coming season, coach provider Zeelo is offering transport to and from the national stadium. And if you’re a THST member, you can get £10 off your first booking with promo code THST10 if you book before 1st September 2017.
Since the Club ended its commercial partnership with StubHub at the start of June and announced that the resale platform was to be taken back in house, we've lobbied consistently for a face-value exchange tailored for the unique circumstances of Wembley next season. We said this should be done while retaining the flexibility to adapt in the future into a service that is appropriate for and of real benefit to fans of Tottenham Hotspur.
Season ticket and match day sales at Wembley
Spurs v Juventus friendly – 5 August
Calls for relaxation of Russian visas
Premier League broadcast selections
Safety Advisory Group meeting – 29 June
Supporters Summit – 1 and 2 July
THST Fans Survey 2017
FA Council Supporters' Representative
The new season is almost upon us and for those in European competitions, supporters will be looking at their potential opponents. Not just to weigh up the opposition, but also to work out any potential and no doubt costly travel arrangements.
The likelihood is that at least one English team will be drawn against a Russian team, which will mean the cost and inconvenience of a visa application.
THFC today announced its match-day pricing for the 2017/18 season. We had been asking for confirmation of these figures for over two months, since before Season Ticket sales opened.
To be clear, THST was not consulted over match-day pricing; we were simply informed shortly before the announcement went live.
Season ticket sales for the 2017/18 season are now complete. Over the past month we have kept our counsel in public on the sales process. We’ve handled a large number of individual questions from fans, and raised issues where necessary with the Club to try to resolve particular problems.
Understandably, the focus of fans and the Club has been on securing and selling seats to watch our team and we did not want to distract from that process. But now, after the largest new allocation of season tickets in the Club’s history, we need to take stock of the situation and clarify our position.