THST reps took part in a meeting earlier this week with the Clubs, police, London Stadium reps and fan reps ahead of our Premier League tie at West Ham in order to provide advice to our fans travelling to Saturday’s game.
The match will be a Category C game. The police have said they will be taking a “proportionate” approach during the day, and will be present inside and outside the stadium. A team of 20 x THFC stewards will also be present, working into colleagues at WHUFC, to help travelling fans with wayfinding and customer service.
The match will be a Category C game. The police have said they will be taking a “proportionate” approach during the day, and will be present inside and outside the stadium. A team of 20 x THFC stewards will also be present, working into colleagues at WHUFC, to help travelling fans with wayfinding and customer service.
The stadium will open at 1.30pm for a 3pm kick-off. The lunchtime televised game will be shown on the concourse screens should fans elect to arrive early to watch that match. Bars will be serving alcohol up to kick-off but not during the game or at half time. THST pointed out that alcohol is now being served at the derbies with Arsenal and Chelsea without any problems. We were told the decision not to serve was the result of a “dynamic risk assessment” by the local Safety Advisory Group. There is no fan representation on the Newham SAG.
Local bars and pubs will not be open for away fans. Pubs in Liverpool Street will be open at the landlord’s discretion at the usual licensed hours. At the time of writing, the police are not aware of any planned closures, although this could yet change. Westfield shopping centre will be open and accessible. A controlled drinking zone will be in operation around the stadium.
Spurs fans using Stratford station will be directed around the loop road to the away section. Advice is to arrive at Stratford no later than one hour before kick-off. The walk takes around 25-30 minutes. If you’re coming from Hackney Wick, you should allow at least 30 minutes for the walk to the stadium.
We are informed that Pudding Mill Lane station on the DLR is scheduled to be open on Saturday. This is the closest station to the away end at the London Stadium. However, it could close at short notice on the day should platforms become overcrowded.
Searches will be conducted on the bridges, not at the turnstiles, as per our last visit. Once fans are through the bridge searches, they will be in a sterile zone and there will be no further searches. If you have to bring a bag, it will be searched, and large bags (and, indeed suitcases) will not be allowed in. (Golf umbrellas are also prohibited, which we appreciate will have a huge impact on our travelling support). A full list of prohibited items can be viewed here.
The away entrance is through eight turnstiles at Gate D, which is accessed via Bridge 4 in the South West corner of the stadium. Spurs has an allocation of 3,000 tickets across blocks 117, 118, 218 and 219. The upper tier holds c 1,200 and the lower c 1,800.
There will be a 15 seat segregation line on one side, and a 13 seat one on the other. The concourse is fully segregated. Segregation lines will be staffed by stewards and police.
A state-of-the-art CCTV system is in place.
Inside the stadium, stewards will be checking tickets on entrance to the lower and upper tiers to prevent migration from one area to another.
There are no plans for a hold back at the end of the match, but fans can stay in the stadium for up to 30 minutes after the final whistle. On leaving the stadium, you may find crowds are held at certain points, particularly close to the entrances to train stations. This will be to ease congestion and avoid longer delays.
Detailed information for disabled away supporters is being circulated to registered disabled fans. Contact supporterservices@tottenhamhotspur.com if you have any questions or have not received this information.
IMPORTANT INFORMATION FOR THE CARABAO CUP GAME
Spurs received an allocation of 5,200 tickets for the Carabao Cup tie on 31 October. Segregation requirements mean 400 of those seats are ‘killed’, leaving an allocation of 4,800 tickets for fans. This is larger than the usual 3,000 away fans at League matches and means travelling fans need to give themselves as much time as possible when arriving at the stadium.
Entry will be via the same 8 turnstiles as the Premier League game so, obviously, it will take longer to get the extra 1,800 people in and, as this is an evening game, it is likely that arrival will be spread over a shorter period. The stadium opens at 6.15pm for a 7.45pm kick-off.
Please make every effort to arrive early.
At the end of the game, there will be a fully policed, managed egress back to Stratford station.
The extra 1,800 seats will be in the upper tier, with segregation arrangements the same as at the Premier League fixture. Blocks 223 and 229 will house the additional Spurs fans.
Alcohol arrangements will be the same as the Premier League match: served up until kick-off but not at half time and not during the match.
COYS
THST Board
18 October 2018
Local bars and pubs will not be open for away fans. Pubs in Liverpool Street will be open at the landlord’s discretion at the usual licensed hours. At the time of writing, the police are not aware of any planned closures, although this could yet change. Westfield shopping centre will be open and accessible. A controlled drinking zone will be in operation around the stadium.
Spurs fans using Stratford station will be directed around the loop road to the away section. Advice is to arrive at Stratford no later than one hour before kick-off. The walk takes around 25-30 minutes. If you’re coming from Hackney Wick, you should allow at least 30 minutes for the walk to the stadium.
We are informed that Pudding Mill Lane station on the DLR is scheduled to be open on Saturday. This is the closest station to the away end at the London Stadium. However, it could close at short notice on the day should platforms become overcrowded.
Searches will be conducted on the bridges, not at the turnstiles, as per our last visit. Once fans are through the bridge searches, they will be in a sterile zone and there will be no further searches. If you have to bring a bag, it will be searched, and large bags (and, indeed suitcases) will not be allowed in. (Golf umbrellas are also prohibited, which we appreciate will have a huge impact on our travelling support). A full list of prohibited items can be viewed here.
The away entrance is through eight turnstiles at Gate D, which is accessed via Bridge 4 in the South West corner of the stadium. Spurs has an allocation of 3,000 tickets across blocks 117, 118, 218 and 219. The upper tier holds c 1,200 and the lower c 1,800.
There will be a 15 seat segregation line on one side, and a 13 seat one on the other. The concourse is fully segregated. Segregation lines will be staffed by stewards and police.
A state-of-the-art CCTV system is in place.
Inside the stadium, stewards will be checking tickets on entrance to the lower and upper tiers to prevent migration from one area to another.
There are no plans for a hold back at the end of the match, but fans can stay in the stadium for up to 30 minutes after the final whistle. On leaving the stadium, you may find crowds are held at certain points, particularly close to the entrances to train stations. This will be to ease congestion and avoid longer delays.
Detailed information for disabled away supporters is being circulated to registered disabled fans. Contact supporterservices@tottenhamhotspur.com if you have any questions or have not received this information.
IMPORTANT INFORMATION FOR THE CARABAO CUP GAME
Spurs received an allocation of 5,200 tickets for the Carabao Cup tie on 31 October. Segregation requirements mean 400 of those seats are ‘killed’, leaving an allocation of 4,800 tickets for fans. This is larger than the usual 3,000 away fans at League matches and means travelling fans need to give themselves as much time as possible when arriving at the stadium.
Entry will be via the same 8 turnstiles as the Premier League game so, obviously, it will take longer to get the extra 1,800 people in and, as this is an evening game, it is likely that arrival will be spread over a shorter period. The stadium opens at 6.15pm for a 7.45pm kick-off.
Please make every effort to arrive early.
At the end of the game, there will be a fully policed, managed egress back to Stratford station.
The extra 1,800 seats will be in the upper tier, with segregation arrangements the same as at the Premier League fixture. Blocks 223 and 229 will house the additional Spurs fans.
Alcohol arrangements will be the same as the Premier League match: served up until kick-off but not at half time and not during the match.
COYS
THST Board
18 October 2018
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