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THST News - August 2019

8/30/2019

 
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Updates on: 
Planning for Arsenal away
Club sanctions and banning policy
Ticketing issues at Newcastle, Aston Villa and Inter Milan
Ticketing: Champions League, Exchange and away breakdowns
European Finals proposal: #FortheFans
Catering survey for August
Club Y Word survey
Club flag policy
On the Ball campaign 
Thomas Cook Sport 
Business and Community Liaison Group meeting 

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Fan information ahead of our visit to the Emirates on Sunday

8/29/2019

 
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We've spoken with the Metropolitan Police's Dedicated Football Officers (DFO's) for Arsenal and Spurs, and with THFC's Supporter Services and Safety teams ahead of our visit to the Emirates on Sunday. To follow are some points we think visiting fans should be aware of so please take a couple of minutes to read and share with fellow match-attenders.
​This is a Category C IR game.


​

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Time for UEFA to take action on managing the Champions League and Europa League finals

8/28/2019

 
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The fan experience at UEFA finals must be improved, say fan groups of last year’s four finalists.
Ahead of tomorrow’s draw in Monaco for the Champions League and Europa League 2019/20 tournaments, supporters of last season’s four finalists are calling for changes in how UEFA manage the finals. ​


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UEFA Champions League tickets at our stadium

8/13/2019

 
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Ahead of the group stage draw on 29 August, the Club has confirmed to THST that it will not be offering Champions League multi-game ticket packages at a discount for this season. We’re extremely disappointed with this decision; a move which, in our opinion, further erodes the value of a season ticket and One Hotspur membership. 


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80% of fans report negative impact of kick-offs moved for TV

8/2/2019

 
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The fact that over 80% of respondents to our recent survey said they had been inconvenienced by kick-off times being moved for live broadcast would give any business cause for concern. Any business, that is, apart from football, which continues to see the money it receives from the TVcos as more important than its audience. This has to change. 

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Value and access key ticketing themes from THST fan survey

8/1/2019

 
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The incredible approval ratings for the new stadium could be taken as indicating that the long conversation over ticket pricing has finally been settled. Our survey results suggest taking that view would be foolish at best.
The survey is now in its sixth year, and over 4,300 fans contributed, making it the largest regular survey of fan opinion at Spurs. 


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THST News - July 2019

8/1/2019

 
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​​Updates on:

THST Fan Survey 2019: the results
Member ticketing for the coming season
One Hotspur Member propositions
European Finals proposal: #FortheFans
Thomas Cook Sport follow up
VAR explained
On the Ball campaign
Business & Community Liaison Group meeting – 23 July

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