Ticketing arrangements for the Champions League Final has been a hot topic since Lucas Moura completed his hat trick at Ajax. Each of the competing clubs was to receive just 16,613 tickets of the 63,500 available at the Estadio Metropolitano in Madrid for the showpiece game: roughly 26% per club. The percentage of tickets given to competing clubs has steadily dwindled from over 70% a decade ago to just over 50% last weekend; a trend supporter groups across Europe are determined to see reversed through the continued lobbying of UEFA and tier one sponsors.
With so few tickets available, fans were obviously keen to understand how their Clubs would be distributing their allocation. Liverpool went early and published their breakdown ahead of their sales period. Spurs wanted to wait until the process had been completed so a more accurate picture could be given.
With 42,000 General Admission Season Ticket holders and 8,000 Premium Season Ticket holders at Spurs, a significant number were going to miss out on the match of a lifetime and there was, understandably, a desire for clarification as to how many of the 16,613 tickets had gone to regular fans.
The Club has now confirmed the following figures:
General admission supporter allocation including accessible – 80 per cent (13,290)
Contractual supporter allocation; to include seasonal hospitality members – 12.5 per cent (2,077)
First-team players/coaches/former players/staff allocations – 6.5 per cent (1,080)
Commercial partners, contractual allocations – 1 per cent (166)
While we consider the total number of tickets made available to fans of each Club by UEFA to be inadequate, 80% of Spurs’ allocation going directly to regular GA fans is commendable. We thank Spurs for their transparency here.
Adult/ Junior combination tickets
One other topic of ticketing conversation has been the distribution of the 100 pairs of Adult and Junior tickets made available by UEFA. The Club has explained that they made every effort to ensure all seats were utilised by junior season ticket holders. Dozens of outbound calls were made and a number of supporters made very happy in being able to access tickets for such a huge game. Unfortunately a number of people that were contacted had to reluctantly decline the offer of tickets due to being unable to source travel at relatively short notice.
The vast majority of this particular allocation was distributed before the match, however, a small number of bookings were cancelled at a late stage that had been made by people not attending with a junior.
The Club did initially ask UEFA whether the tickets could be reissued as regular adult tickets, as this well-meaning initiative actually proved challenging for clubs such as Spurs, where stringent rules are in place around the fair distribution of tickets.
Finally, there’s a commitment from Spurs to work with UEFA to ensure that our next participation in a UEFA Final will see the Club have a more detailed and robust plan in place to deal with this sort of allocation offering at an earlier stage.
THST Board
6 June 2019
With 42,000 General Admission Season Ticket holders and 8,000 Premium Season Ticket holders at Spurs, a significant number were going to miss out on the match of a lifetime and there was, understandably, a desire for clarification as to how many of the 16,613 tickets had gone to regular fans.
The Club has now confirmed the following figures:
General admission supporter allocation including accessible – 80 per cent (13,290)
Contractual supporter allocation; to include seasonal hospitality members – 12.5 per cent (2,077)
First-team players/coaches/former players/staff allocations – 6.5 per cent (1,080)
Commercial partners, contractual allocations – 1 per cent (166)
While we consider the total number of tickets made available to fans of each Club by UEFA to be inadequate, 80% of Spurs’ allocation going directly to regular GA fans is commendable. We thank Spurs for their transparency here.
Adult/ Junior combination tickets
One other topic of ticketing conversation has been the distribution of the 100 pairs of Adult and Junior tickets made available by UEFA. The Club has explained that they made every effort to ensure all seats were utilised by junior season ticket holders. Dozens of outbound calls were made and a number of supporters made very happy in being able to access tickets for such a huge game. Unfortunately a number of people that were contacted had to reluctantly decline the offer of tickets due to being unable to source travel at relatively short notice.
The vast majority of this particular allocation was distributed before the match, however, a small number of bookings were cancelled at a late stage that had been made by people not attending with a junior.
The Club did initially ask UEFA whether the tickets could be reissued as regular adult tickets, as this well-meaning initiative actually proved challenging for clubs such as Spurs, where stringent rules are in place around the fair distribution of tickets.
Finally, there’s a commitment from Spurs to work with UEFA to ensure that our next participation in a UEFA Final will see the Club have a more detailed and robust plan in place to deal with this sort of allocation offering at an earlier stage.
THST Board
6 June 2019
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