|
|
 THST condemns as insulting and utterly inadequate the €20,000 fine imposed on Barcelona by UEFA as a result of events at our Champions League tie at the Nou Camp in December 2018. We are pleased our Club has also said it considers the response inadequate.
 Updates on:
New Year’s Party for Spurs Fans at Boxpark Wembley – 29 December 2018 Crowd management at Barcelona – 11 December 2018 Manchester United at Wembley – 13 January 2019 Events cap at Wembley Stadium Scheduling of the FA Cup Third Round match v Tranmere Rovers – 4 January 2019 Business Community Liaison Group Meeting – 11 December 2018 Wembley restricted bag policy: an update  Updates on:
Wembley restricted bag policy Wembley events cap Ticketing THST analysis of THFC’s financial update Business Community Liaison Group meeting – 20 November Unified Football Supporters’ Organisation – National Council appointment Richard Scudamore’s golden handshake PSV away ticket collections – 24 October FOI update – West Ham United in the Carabao Cup THST Auditors – an update THST Board Meeting – 26 November Advice for fans attending the upcoming derby games at the Emirates  We’ve taken part in the usual discussions with the police and both Clubs ahead of the upcoming Premier League and Carabao Cup games against Arsenal at The Emirates Stadium.
Both games are Category C-IR matches, with police wearing level 2 uniform with baseball caps, as is normal for a derby. There will be 30 Spurs stewards present at Sunday's league game, increasing to 45 for the Cup match on 19 December, clearly identifiable in yellow tabards. Both games have sold out.  Updates on:
Stadium announcement and refunds THST meeting with the Board of Tottenham Hotspur FC – 9 October Bag policy at new stadium Return of the Spurs Beat: Members’ Event – 16 October Fan rep meeting with the Premier League – 11 October Planning meeting for West Ham away in the league and cup – 17 October West Ham away in the Carabao Cup: FOI request Arsenal in the Carabao Cup Business Community Liaison Group meeting Crowd management v Liverpool at Wembley – 15 September Proposed closure of White Hart Lane station ticket office BACS refund schedule for league matches moved to Wembley  THST reps took part in a meeting earlier this week with the Clubs, police, London Stadium reps and fan reps ahead of our Premier League tie at West Ham in order to provide advice to our fans travelling to Saturday’s game.
The match will be a Category C game. The police have said they will be taking a “proportionate” approach during the day, and will be present inside and outside the stadium. A team of 20 x THFC stewards will also be present, working into colleagues at WHUFC, to help travelling fans with wayfinding and customer service.  This is a report of the meeting held between the Boards of THFC and THST on Tuesday 20 February. In line with normal practice, both sides have agreed this is an accurate representation of discussions.
This is a long read, with an accompanying document setting out in detail the proposals THST made on concessionary pricing. Please take the time to read both documents carefully before raising any questions. We will be holding a members meeting on 12 March, please keep an eye on your inboxes and our website for details, at which issues arising from this report can be discussed. In the meantime, we’ll do our best to answer any questions you have within the constraints of our available time as volunteers. 
There’s been a lot of debate around away match ticket allocation this season. THST has kept a season-by-season record of the away application process since 2012, and that gives us a chance to analyse the trends.  On 11 April, THST met with reps from WHUFC, THFC, Metropolitan Police, London stadium, WHU supporter committee reps and the Football Supporters Federation to discuss THFC’s first visit to the London Stadium. Here’s a summary of the discussions and, as much of this is new information about a new venue, we’ve gone into a bit more detail than usual. This will be a Category C IR game. Sufficient police to deal with any eventualities will be deployed from mid-afternoon onwards in strategic localities around the stadium and Olympic Park and at specific locations elsewhere in London.
No significant problems with entering the stadium have been reported this season. The Met refer to this as a ‘soft ingress’ – which means fans arrive gradually over time rather than all at once. There will be 35 West Ham SLO’s on hand to direct fans across the Olympic Park from major transport hubs and from Westfield. The walk time from Stratford (Central, Jubilee lines and rail) station to the stadium is at least 30 minutes. Pudding Mill Lane (DLR) and Hackney Wick (Overground) stations are also useable, and fans should allow a similar time to walk to the stadium from those stations. NB: This afternoon, West Ham United has advised away fans to use Pudding Mill Lane or Hackney Wick stations to access the stadium. This is apparently due to the closure of the South Lawn area of the park for a private event. Fans who make their way from Stratford Station will be requested to walk around Loop Road to the away turnstiles due to this closure. Away fans will enter the ground via 8 turnstiles at Gate D, accessed by Bridge 4. This is in the South West corner of the stadium. Spurs has both an upper and lower allocation across blocks 117, 118, 218 and 219. The lower tier housing c 1800 fans and the upper around 1200. There is a significant gap between the lower and upper tier inside the stadium bowl. Both upper and lower tier allocations will be fed through the same entrance and share the same concourse and refreshment facilities inside the stadium. Fans are advised that there will be a full search procedure on the night. Bags can be taken into the ground but laptops, flasks etc. should be left at home. There are no facilities for ‘left luggage’ or storage for any prohibited items at the ground. Pubs and off licences within a two-mile radius of the stadium have been asked to stop serving alcohol one hour before kick-off. Local pubs have been asked not to serve football fans between 7pm and 8pm. Westfield Shopping Centre will close to fans two hours before kick-off (from 6pm) and there is no through route to the stadium. A controlled drinking zone will be in place where alcohol is not permitted on the streets. Bars inside the London Stadium will be open and serving alcohol before kick-off. No alcohol will be served at half time in the away section. Inside the ground, the away section is fully segregated, including on the concourse. There will be a 15-seat segregation line on one side and a 13-seat seg line on the other, as well as physical gaps between sections of the stand. The seg lines will be staffed by stewards and police. THFC will be taking 25 of our own travelling stewards, as is normal practice. There will be c 900 stewards throughout the stadium in total. A state-of-the-art CCTV system is in place. In addition, c 50 stewards with bodycams will be deployed, and these cams can be used to record audio and video when it is deemed necessary by stadium staff, in line with standard practice. Exiting the stadium, away fans will be directed onto the concourse, with barriers channelling them to either Pudding Mill Lane or Hackney Wick station. The area immediately outside the exit will be a sterile area. Pudding Mill Lane is quite a small station, so queuing is likely. Trains run every 7 minutes, and each train has just 4 carriages. Hackney Wick trains run once every 15 minutes, and are normal Overground trains with more carriages. There are no additional match day trains servicing either of these stations. Away fans wishing to use Stratford station will be permitted to do so but will be directed via the Loop road. There will be between 80 and 90 British Transport Police on duty in and around major transport hubs on the night. There will be no bars open after the game, and police will be enforcing the no alcohol policy. Detailed information for disabled away supporters will be sent to THFC and duly circulated. West Ham United has provided a Visiting Supporters Guide. This includes access routes and directions to the stadium from all transport hubs. THFC has also emailed this to all fans registered as purchasing a ticket for this fixture in the last hour. THST Board 4 May 2017  Updates on:
 As part of the Twenty’s Plenty campaign, fans successful in getting tickets to the away Premier League game at Leicester City on 18 May 2017 will be able to claim up to £10 of the price of their match ticket back.
The ground-breaking initiative is possible thanks to a partnership between Virgin Media and the Football Supporters’ Federation that subsidises the cost of all tickets down to £20 at a single away fixture for all Premier League clubs.  Here’s some information for fans ahead of Saturday’s FA Cup semi-final against Chelsea. We understand the Club will also be issuing advice and information before the game, so please keep an eye on the Club website.
With time short and both sets of supporters familiar with Wembley Stadium, reps from fan groups, the police, Wembley National Stadium Limited and the clubs opted not to meet but instead to share the messages through the channels available.  In November, representatives of the Chelsea Supporters' Trust, Spirit of Shankly, THST and the Football Supporters' Federation met with senior Executives from Sky Sports to discuss the impact of the rescheduling of Premier League matches for broadcast on match going fans, particularly away supporters. A further meeting was held on 22 February, with comment to follow.
 Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club Board to Board Meeting Minutes and Report Tuesday 28 February 2017 Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm  Updates on:
 Updates on:
New Spurs Stadium Away travel: Sunderland and Liverpool FA Cup pricing and sales mechanism Premier League Trusts Meeting with Supporters Direct TV fixtures and broadcast picks Home ballots and half season memberships Catering  Updates on:
Ticketing for the FA Cup Third Round tie v Aston Villa, 8 January 2017 Ticketing for the Europa League Round of 32 v Gent at Wembley Stadium - 23 February 2017 Policing at the Arsenal, West Ham United and Chelsea matches – November 2016 February TV Picks – lobbying the Premier League Request for subsidised train for Liverpool Away - 11 February 2017 Stadium Community Liaison Group meeting - 20 December 2016  Updates on:
 On 16 November THST reps Martin Cloake, Kevin Fitzgerald and Katrina Law attended a meeting at Stamford Bridge along with officials from both clubs, the Metropolitan police, British Transport Police, local council and reps from the Chelsea Supporters' Trust to discuss the game this weekend.
 With ticketing at Spurs such a hot topic, we were delighted to secure the most senior ticketing executive at THFC – Ian Murphy (IM) - as a guest speaker for our latest Members’ Meeting. This took place on Tuesday evening, 15 November, in the function room of the William Blake pub on Old Street. Around 50 Trust members took the opportunity to question Ian on ticketing specifics in person with several others sending questions in advance on email.
THFC’s Head of Supporter Services, Jonathan Waite (JW), was also on hand to respond to any broader, customer service questions. The meeting was chaired by Trust co-chair Martin Cloake (MC) with fellow co-chair Kat Law (KL) explaining the Trust position on several issues during the discussions. It was a lively event and we’ve tried to include as much detail as possible in this report.  Updates on:
THST Members’ Meeting – 15 November London Football Fan Forum – 6 October Police Safety Forum – 3 October Battle of the Somme: Centenary commemoration – 19 October Catering Meeting with THFC and Levy Restaurants – 2 October  Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club Police and Safety Forum Report Monday 3 October 2016 Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm  Before our latest meeting with the Spurs Board, we canvassed Trust members and the wider fan base for questions they wanted asked at that session.
We were overwhelmed with a large number of detailed ticketing queries, which were better suited to a dedicated ticketing discussion than to the more strategic meeting of the two Boards. So, we spoke with senior THFC ticketing and supporter services staff separately to cover off as many queries as possible. Here’s what was discussed, which we hope you’ll find useful.  Updates on:
THST / THFC Board to Board Meeting – 19 Sept THST Members’ Meeting – 15 November Stadium Community Liaison Group Meeting – 26 Sept Flags at White Hart Lane and Wembley Shuttle buses at Stoke City – 10 Sept Gillingham EFL Cup Pricing CSKA Moscow away – 27 Sept  The pricing announcement for the EFL Cup tie against Liverpool means that in both games we have played in this season’s competition, the cost of watching the match has increased for Spurs fans.
For the past three seasons, THST has lobbied successfully for accessible pricing at cup games. At White Hart Lane, adult tickets have been sold for £25 or £20, with seniors paying £10 and juniors £5 in all areas of the ground. And those prices have applied to away fans too. |
Categories
All
THST NewsKeep up to date with the latest News from the Tottenham Hotspur Supporters' Trust |
|
Affiliate members of:
|
RSS Feed
