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THST/THFC Board to Board Meeting, 28 February 2017 - Report

4/3/2017

 
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​Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club
Board to Board Meeting
 
Minutes and Report
Tuesday 28 February 2017
Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm


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Members meeting Q&A with THFC head of ticketing

20/11/2016

 
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With ticketing at Spurs such a hot topic, we were delighted to secure the most senior ticketing executive at THFC – Ian Murphy (IM) - as a guest speaker for our latest Members’ Meeting. This took place on Tuesday evening, 15 November, in the function room of the William Blake pub on Old Street. Around 50 Trust members took the opportunity to question Ian on ticketing specifics in person with several others sending questions in advance on email. 
 
THFC’s Head of Supporter Services, Jonathan Waite (JW), was also on hand to respond to any broader, customer service questions.
 
The meeting was chaired by Trust co-chair Martin Cloake (MC) with fellow co-chair Kat Law (KL) explaining the Trust position on several issues during the discussions.
 
It was a lively event and we’ve tried to include as much detail as possible in this report. 


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THST News - October 2016

28/10/2016

 
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Updates on:

​THST Members’ Meeting – 15 November
London Football Fan Forum – 6 October
Police Safety Forum – 3 October
Battle of the Somme: Centenary commemoration – 19 October
Catering Meeting with THFC and Levy Restaurants – 2 October 


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Ticketing - the science bit

30/9/2016

 
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​Before our latest meeting with the Spurs Board, we canvassed Trust members and the wider fan base for questions they wanted asked at that session.
​We were overwhelmed with a large number of detailed ticketing queries, which were better suited to a dedicated ticketing discussion than to the more strategic meeting of the two Boards. So, we spoke with senior THFC ticketing and supporter services staff separately to cover off as many queries as possible. Here’s what was discussed, which we hope you’ll find useful.


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THST/THFC Board to Board Meeting, 19 September 2016

23/9/2016

 
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Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club
Board to Board Meeting
 
Minutes and Report
 
Monday 19 September 2016
Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm



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THST News - August 2016

30/8/2016

 
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Updates on: 
  • Away fans: subsidised travel, concessions and partnerships
  • Home ticketing: StubHub
  • White Hart Lane this season: access routes and part refunds
  • Ticketing at Wembley
  • Flags and banners
  • Premier League TV selection dates
 

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THST statement on Club ticketing policy for 2016/17 season

31/5/2016

 
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​THFC today announced its ticketing policy for One Hotspur members for the 2016/17 campaign. THST has been involved in detailed discussion for some time with the Club about ticketing during the final season at White Hart Lane, one we all know will be challenging. 
​We’ve consistently argued for solutions that are as fair as possible, and that benefit the broadest range of fans. And we’re pleased that the Club has listened to what we’ve said. We’d like to briefly set out the positions we’ve argued, and our views on what’s been decided.


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THST THFC Board to Board Meeting - 24 May 2016

27/5/2016

 
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​Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club
Board to Board Meeting
 
Minutes and Report
 
Tuesday 24 May 2016
Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm


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THST/THFC Board to Board Meeting Minutes

22/11/2014

 
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Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club
Board to Board Meeting

Thursday 20 November 2014
Tottenham Hotspur, Hotspur Way, Enfield, EN2 9AP
18:00 to 21:45



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THST/ THFC Board to Board Meeting: Holding Statement

20/11/2014

 
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The Board of the Tottenham Hotspur Supporters' Trust met with the Executive Board of Tottenham Hotspur Football Club on 20 November 2014 for a scheduled Board to Board Meeting.





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THST News - August 2014

2/9/2014

 
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Tottenham Hotspur Supporters’ Trust News
August 2014
Updates on:
1.   Meetings - Affordable Football for All: FSF March and PL Meeting       on 14 August
2.   Policing – West Ham United on 16 August 
3.   StubHub price cap
4.   Fan Survey Results
5.    Surfing Flag Result



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StubHub: Prices capped

22/8/2014

 
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TOTTENHAM HOTSPUR SUPPORTERS’ TRUST
STATEMENT


The campaign to stop the price of tickets being forced up on StubHub has secured another victory. It's come to our attention that it is not possible to list a ticket for more than £200 - a significant change to how the scheme operated last year.



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THST News - April 2014

1/5/2014

 
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Tottenham Hotspur Supporters’ Trust News
April 2014

April's summary from THST, which includes updates on: 
1. Meetings:Annual General Meeting, THST Board Meeting, THFC THST Board to Board Meeting, Football Supporters’ Federation
Meeting



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StubHub: THST response to latest THFC announcement - 18th March 2014

18/3/2014

 
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THST welcomes THFC's decision to listen to the concerns of fans over the StubHub ticket exchange scheme. The decision to prevent the flipping (resale) of  tickets is a very important one, as it prevents so-called "professional resellers" - or touts - from taking advantage of the system. 


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THST News - 18th February to 2nd March 2014

3/3/2014

 
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Summary

A productive fortnight for THST with updates on the following: Annual General Meeting, Stop StubHub Campaign, Ticketing, Arsenal FA Cup Allocation, Safe Standing Survey, Surfing Flag, World Book Day, Credit Unions


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As a voluntary, independent, not-for-profit organisation, THST relies solely on membership fees and donations to cover our running costs. All donations help us to deliver more for our members. 
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