
Tottenham Hotspur Football Club
Board to Board Meeting
Minutes and Report
Tuesday 28 February 2017
Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm
![]() Tottenham Hotspur Supporters’ Trust Tottenham Hotspur Football Club Board to Board Meeting Minutes and Report Tuesday 28 February 2017 Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm ![]() With ticketing at Spurs such a hot topic, we were delighted to secure the most senior ticketing executive at THFC – Ian Murphy (IM) - as a guest speaker for our latest Members’ Meeting. This took place on Tuesday evening, 15 November, in the function room of the William Blake pub on Old Street. Around 50 Trust members took the opportunity to question Ian on ticketing specifics in person with several others sending questions in advance on email. THFC’s Head of Supporter Services, Jonathan Waite (JW), was also on hand to respond to any broader, customer service questions. The meeting was chaired by Trust co-chair Martin Cloake (MC) with fellow co-chair Kat Law (KL) explaining the Trust position on several issues during the discussions. It was a lively event and we’ve tried to include as much detail as possible in this report. ![]() Updates on: THST Members’ Meeting – 15 November London Football Fan Forum – 6 October Police Safety Forum – 3 October Battle of the Somme: Centenary commemoration – 19 October Catering Meeting with THFC and Levy Restaurants – 2 October ![]() Before our latest meeting with the Spurs Board, we canvassed Trust members and the wider fan base for questions they wanted asked at that session. We were overwhelmed with a large number of detailed ticketing queries, which were better suited to a dedicated ticketing discussion than to the more strategic meeting of the two Boards. So, we spoke with senior THFC ticketing and supporter services staff separately to cover off as many queries as possible. Here’s what was discussed, which we hope you’ll find useful. ![]() Tottenham Hotspur Supporters’ Trust Tottenham Hotspur Football Club Board to Board Meeting Minutes and Report Monday 19 September 2016 Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm ![]() THFC today announced its ticketing policy for One Hotspur members for the 2016/17 campaign. THST has been involved in detailed discussion for some time with the Club about ticketing during the final season at White Hart Lane, one we all know will be challenging. We’ve consistently argued for solutions that are as fair as possible, and that benefit the broadest range of fans. And we’re pleased that the Club has listened to what we’ve said. We’d like to briefly set out the positions we’ve argued, and our views on what’s been decided. ![]() Tottenham Hotspur Supporters’ Trust Tottenham Hotspur Football Club Board to Board Meeting Minutes and Report Tuesday 24 May 2016 Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm ![]() The Board of the Tottenham Hotspur Supporters' Trust met with the Executive Board of Tottenham Hotspur Football Club on 20 November 2014 for a scheduled Board to Board Meeting. ![]() Tottenham Hotspur Supporters’ Trust News August 2014 Updates on: 1. Meetings - Affordable Football for All: FSF March and PL Meeting on 14 August 2. Policing – West Ham United on 16 August 3. StubHub price cap 4. Fan Survey Results 5. Surfing Flag Result ![]() TOTTENHAM HOTSPUR SUPPORTERS’ TRUST STATEMENT The campaign to stop the price of tickets being forced up on StubHub has secured another victory. It's come to our attention that it is not possible to list a ticket for more than £200 - a significant change to how the scheme operated last year. ![]() Tottenham Hotspur Supporters’ Trust News April 2014 April's summary from THST, which includes updates on: 1. Meetings:Annual General Meeting, THST Board Meeting, THFC THST Board to Board Meeting, Football Supporters’ Federation Meeting ![]() THST welcomes THFC's decision to listen to the concerns of fans over the StubHub ticket exchange scheme. The decision to prevent the flipping (resale) of tickets is a very important one, as it prevents so-called "professional resellers" - or touts - from taking advantage of the system. |
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