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THST News - December 2018

21/12/2018

 
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Updates on:
New Year’s Party for Spurs Fans at Boxpark Wembley – 29 December 2018
Crowd management at Barcelona – 11 December 2018
Manchester United at Wembley – 13 January 2019
Events cap at Wembley Stadium
Scheduling of the FA Cup Third Round match v Tranmere Rovers – 4 January 2019
Business Community Liaison Group Meeting – 11 December 2018
Wembley restricted bag policy: an update


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THST News - November 2018

30/11/2018

 
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Updates on:
Wembley restricted bag policy
Wembley events cap
Ticketing
THST analysis of THFC’s financial update
Business Community Liaison Group meeting  – 20 November

Unified Football Supporters’ Organisation – National Council appointment
Richard Scudamore’s golden handshake 
PSV away ticket collections – 24 October

FOI update – West Ham United in the Carabao Cup
THST Auditors – an update
THST Board Meeting – 26 November 
Advice for fans attending the upcoming derby games at the Emirates



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Advice for Spurs fans attending the upcoming derby games at The Emirates

29/11/2018

 
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We’ve taken part in the usual discussions with the police and both Clubs ahead of the upcoming Premier League and Carabao Cup games against Arsenal at The Emirates Stadium.
Both games are Category C-IR matches, with police wearing level 2 uniform with baseball caps, as is normal for a derby. There will be 30 Spurs stewards present at Sunday's league game, increasing to 45 for the Cup match on 19 December, clearly identifiable in yellow tabards. Both games have sold out.


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THST report and comment on Tottenham Hotspur Ltd accounts 2016-17

5/4/2018

 
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Tottenham Hotspur have posted their accounts for the 2016-17 financial year, which covers the period for the football season of the same period. We provided our analysis for the 2015-16 season which raised a number of questions, many of which have subsequently been addressed either through clarification directly from the club or other information coming to light.

Our analysis of the previous set of accounts remains apposite in terms of highlighting key elements of the structure of the club’s finances, however in light of our concern over pricing of season tickets at the new stadium we have decided to take a different tack with the 2016-17 accounts. Our interest is in seeing the extent to which the 2016-17 accounts can be used to predict the future financial position of the club and the extent to which new season ticket pricing is dictated by the demands of servicing the debt incurred to fund the new stadium – as the club insists is the case.




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Behind the headlines on Season Tickets - THST comment

18/3/2018

 
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​As we digest the detail of THFC’s pricing structure for the new stadium, more and more is becoming clear. We’ve put together this factual explanation of some of the points supporters need to be aware of.


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Report of THST meeting with the Spurs Board - 20 February 2018

26/2/2018

 
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This is a report of the meeting held between the Boards of THFC and THST on Tuesday 20 February. In line with normal practice, both sides have agreed this is an accurate representation of discussions.  
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This is a long read, with an accompanying document setting out in detail the proposals THST made on concessionary pricing. Please take the time to read both documents carefully before raising any questions. We will be holding a members meeting on 12 March, please keep an eye on your inboxes and our website for details, at which issues arising from this report can be discussed. In the meantime, we’ll do our best to answer any questions you have within the constraints of our available time as volunteers.


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Spurs away tickets - Loyalty point summary

24/5/2017

 
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​There’s been a lot of debate around away match ticket allocation this season. THST has kept a season-by-season record of the away application process since 2012, and that gives us a chance to analyse the trends. 




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Season Ticket pricing at Wembley - THST comment

2/5/2017

 
Season Ticket prices for Tottenham Hotspur’s year at Wembley Stadium have been announced today by the Club. THST has been discussing pricing for our year at Wembley with THFC for some time. So now we want to set out clearly what we lobbied for, and make our position clear on what has been announced.
 
We are pleased that fans will once again not be facing real increases in the price of their Season Tickets, and that top-line prices are lower than this year. Our minimum objective was ticket price parity and that has been achieved and, in most cases, exceeded. However, we have mixed feelings about the overall packages on offer and would have expected the pricing to have been more in line with the proposals we submitted last month.
 
In brief, the headline developments are:
 
• No Season Ticket seat at Wembley will cost more than the equivalent price at White Hart Lane, accounting for the loss of two cup games. The majority will cost less
 • Every Season Ticket holder will have the choice to move into a seat at the price point they prefer, starting at £695
 • Up to 18,000 new Season Tickets will be opened up to the waiting list giving Bronze members the opportunity to start their Season Ticket life this summer
 • Concessions for Juniors and Seniors will apply throughout the stadium
 
However, once the loss of two cup games, extra travel costs for many fans, and the more expensive facilities at Wembley are factored in, any reduction in the cost of attending a match for the majority of General Admission fans is negligible. We would have liked the Club to have gone further.
 
However, our dialogue with the Club has resulted in some significant concessions being secured from the original proposals we were presented with, demonstrating the value of those discussions.
 
Let’s look at the key points in more detail.

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THST News - April 2017

28/4/2017

 
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Updates on: 
  • Fixture rescheduling for broadcast – meetings with BT Sport and the Premier League – 11 and 19 April
  • Premier League Structured Dialogue meeting – 25 April
  • Financial Analysis of THFC’s Annual Results 2015-16
  • Virgin Media subsidy for Leicester away – 18 May
  • West Ham United policing meeting – 11 April
  • Arsenal police advice ahead of NLD  
  • Meeting with the Board of THFC – 2 May
  • THST and AAA End of Season Party – 28 May 


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Allocating additional Arsenal tickets - THST update

20/4/2017

 
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​On 19 April, the Club released a small number of additional tickets for the home match against Arsenal, scheduled for Sunday 30 April 2017. Member tickets for this Category A game were originally allocated via loyalty points, in line with the changes made to home ticketing this season.



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Virgin Media make Twenty's Plenty a reality for Spurs' away game at Leicester

20/4/2017

 
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As part of the Twenty’s Plenty campaign, fans successful in getting tickets to the away Premier League game at Leicester City on 18 May 2017 will be able to claim up to £10 of the price of their match ticket back. 
The ground-breaking initiative is possible thanks to a partnership between Virgin Media and the Football Supporters’ Federation that subsidises the cost of all tickets down to £20 at a single away fixture for all Premier League clubs. 


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Information from the police and Wembley Stadium for Saturday’s semi-final

19/4/2017

 
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​Here’s some information for fans ahead of Saturday’s FA Cup semi-final against Chelsea. We understand the Club will also be issuing advice and information before the game, so please keep an eye on the Club website.
With time short and both sets of supporters familiar with Wembley Stadium, reps from fan groups, the police, Wembley National Stadium Limited and the clubs opted not to meet but instead to share the messages through the channels available. 



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Tottenham Hotspur v Millwall fan conference, 8 March 2017

9/3/2017

 
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​Representatives of THST attended a routine meeting at the Metropolitan Police’s Lambeth Headquarters on Wednesday evening ahead of Sunday's FA Cup Quarter Final with Millwall. Representatives from Millwall supporter groups, Tottenham Hotspur Football Club, British Transport Police and the Football Supporters’ Federation were also present. 


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Dialogue continues with Sky Sports

7/3/2017

 
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In November, representatives of the Chelsea Supporters' Trust, Spirit of Shankly, THST and the Football Supporters' Federation met with senior Executives from Sky Sports to discuss the impact of the rescheduling of Premier League matches for broadcast on match going fans, particularly away supporters. A further meeting was held on 22 February, with comment to follow.


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THST/THFC Board to Board Meeting, 28 February 2017 - Report

4/3/2017

 
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​Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club
Board to Board Meeting
 
Minutes and Report
Tuesday 28 February 2017
Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm


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THST News - February 2017

27/2/2017

 
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Updates on: 
  • THST Annual General Meeting
  • WNSL application to Brent Council
  • Sky TV meeting
  • Fulham FA Cup tie
  • Millwall FA Cup tie
  • Gent away Europa League tie
  • Gent at Wembley


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THST News - January 2017

27/1/2017

 
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Updates on:
 
New Spurs Stadium
Away travel: Sunderland and Liverpool
FA Cup pricing and sales mechanism
Premier League Trusts Meeting with Supporters Direct
TV fixtures and broadcast picks
Home ballots and half season memberships
Catering



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THST News - December 2016

21/12/2016

 
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Updates on: 
Ticketing for the FA Cup Third Round tie v Aston Villa, 8 January 2017
Ticketing for the Europa League Round of 32 v Gent at Wembley Stadium - 23 February 2017
Policing at the Arsenal, West Ham United and Chelsea matches – November 2016
February TV Picks – lobbying the Premier League
Request for subsidised train for Liverpool Away - 11 February 2017
Stadium Community Liaison Group meeting - 20 December 2016


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THST News - November 2016

29/11/2016

 
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Updates on: 
  • THST Members’ Meeting – 15 November
  • Burnley fixture change compensation
  • Chelsea Police Meeting – 16 November
  • FSF Premier League Supporter Organisations Meeting – 14 November
  • Fixture change sub group meeting with Sky – 2 November
  • Structured dialogue sub group meeting with the Premier League – 10 November


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Meeting with police, Chelsea FC officials and supporter reps

24/11/2016

 
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​On 16 November THST reps Martin Cloake, Kevin Fitzgerald and Katrina Law attended a meeting at Stamford Bridge along with officials from both clubs, the Metropolitan police, British Transport Police, local council and reps from the Chelsea Supporters' Trust to discuss the game this weekend. 


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Members meeting Q&A with THFC head of ticketing

20/11/2016

 
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With ticketing at Spurs such a hot topic, we were delighted to secure the most senior ticketing executive at THFC – Ian Murphy (IM) - as a guest speaker for our latest Members’ Meeting. This took place on Tuesday evening, 15 November, in the function room of the William Blake pub on Old Street. Around 50 Trust members took the opportunity to question Ian on ticketing specifics in person with several others sending questions in advance on email. 
 
THFC’s Head of Supporter Services, Jonathan Waite (JW), was also on hand to respond to any broader, customer service questions.
 
The meeting was chaired by Trust co-chair Martin Cloake (MC) with fellow co-chair Kat Law (KL) explaining the Trust position on several issues during the discussions.
 
It was a lively event and we’ve tried to include as much detail as possible in this report. 


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Compensation for fans over late Burnley fixture move

31/10/2016

 
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Earlier today, THST made a formal complaint to Tottenham Hotspur Football Club over the late rearrangement of the home fixture against Burnley, now scheduled for Sunday 18 December. We’re pleased to learn that the Club has now agreed to compensate Season Ticket holders who had paid for non-refundable travel and/or accommodation for the original match date of Saturday 17 December before the fixture change was announced.


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THST News - October 2016

28/10/2016

 
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Updates on:

​THST Members’ Meeting – 15 November
London Football Fan Forum – 6 October
Police Safety Forum – 3 October
Battle of the Somme: Centenary commemoration – 19 October
Catering Meeting with THFC and Levy Restaurants – 2 October 


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Report of the latest Police and Safety Forum -  3 October 2016

11/10/2016

 
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Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club
Police and Safety Forum
 
Report 

Monday 3 October 2016
Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm


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Ticketing - the science bit

30/9/2016

 
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​Before our latest meeting with the Spurs Board, we canvassed Trust members and the wider fan base for questions they wanted asked at that session.
​We were overwhelmed with a large number of detailed ticketing queries, which were better suited to a dedicated ticketing discussion than to the more strategic meeting of the two Boards. So, we spoke with senior THFC ticketing and supporter services staff separately to cover off as many queries as possible. Here’s what was discussed, which we hope you’ll find useful.


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As a voluntary, independent, not-for-profit organisation, THST relies solely on membership fees and donations to cover our running costs. All donations help us to deliver more for our members. 
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