​Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club
Board to Board Meeting
 
Minutes and Report
Tuesday 28 February 2017
Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm

With ticketing at Spurs such a hot topic, we were delighted to secure the most senior ticketing executive at THFC – Ian Murphy (IM) - as a guest speaker for our latest Members’ Meeting. This took place on Tuesday evening, 15 November, in the function room of the William Blake pub on Old Street. Around 50 Trust members took the opportunity to question Ian on ticketing specifics in person with several others sending questions in advance on email. 
 
THFC’s Head of Supporter Services, Jonathan Waite (JW), was also on hand to respond to any broader, customer service questions.
 
The meeting was chaired by Trust co-chair Martin Cloake (MC) with fellow co-chair Kat Law (KL) explaining the Trust position on several issues during the discussions.
 
It was a lively event and we’ve tried to include as much detail as possible in this report. 

Tottenham Hotspur Supporters’ Trust
Tottenham Hotspur Football Club
Board to Board Meeting
 
Minutes and Report
 
Monday 19 September 2016
Tottenham Hotspur Football & Athletic Co Ltd, Lilywhite House, 6pm

THST welcomes the Club's decision to give season ticket holders most affected by building work in the north east corner of the ground a part-refund. All affected season ticket holders are being contacted by the Club to be informed that they will be getting a refund of 12.5% on the price paid to renew their ticket. 

The club said: "Whilst for games that are played in decent weather we will only see a minimal (if any) impact on supporters, we as a Club have taken the view that the potential change to surroundings and the experience in poor weather conditions warrant this part-refund to be provided at this stage rather than retrospectively."