As the members’ ballot has yet to run for this match, the Club has decided against compensating members who made travel plans without match tickets. We have always said that the realities of the travel market mean that fans will look to book transport at the earliest opportunity, often before match tickets are allocated, and that's why we have consistently argued for firm decisions on fixture times to be made at an early stage.
The lesson here is for the Club to communicate early and clearly in future if there is a chance of a fixture moving.
Applications for the members ballot for the Burnley match open on Monday 14 November at 10am, close on Friday 18 November with results announced on Tuesday 22 November.
31 October 2016