Blog Posts

THFC debt restructuring analysis by THST

10/4/2019

On 20 September, the Club announced that it had completed the refinancing of the bridging loans provided by three banks in 2017 to finance the new stadium build. The announcement was accompanied by an interview with Daniel Levy in the Financial Times (paywall). The existing debt of £637m was repayable in 2022. As the Club would be unable to repay this amount from current cash flows it was facing a financial cliff edge with the clock ticking (to coin a phrase). The refinancing is, therefore, good news and the publicised terms are better than we anticipated in our earlier analysis of the Club’s financials.

THST News - September 2019

9/30/2019

Updates on:
Next meeting with the Spurs Board
Members’ Event: Who will think of the fans?
Arsenal away: follow up and meeting with Islington Council
Manchester City away: follow up
Olympiacos away planning and ticketing
THST Q3 Board meeting
Business Community Liaison Group meeting
Meeting with Spurs Women
Catering meeting with Levy Restaurants
Sanctions and banning policy, ticketing appeals policy, flag policy – update
Accessible parking
Fans for Diversity Awards
On the Ball campaign - update
Thomas Cook Sport - update
Away coach parking – update

THST advice for Olympiacos away - 18 September 2019

9/15/2019

We’re aware the official advice for fans travelling to support Spurs at Olympiacos next week is quite onerous. We have been talking to the Club about the advice and arrangements for the trip, so we thought it was worth sharing some of that conversation. We’ve also consulted other supporter groups with experience of travelling to Athens.

THST Members' Event: Who will think of the fans?

9/1/2019

We're delighted to welcome Kevin Miles, CEO of the Football Supporters' Association, to our Autumn members' event. Kev has represented the interests of football fans nationally and internationally to key stakeholders including the FA, Premier League, UEFA and FIFA for over two decades, having previously worked in journalism and broadcasting.

THST News - August 2019

8/30/2019

Updates on:
Planning for Arsenal away
Club sanctions and banning policy
Ticketing issues at Newcastle, Aston Villa and Inter Milan
Ticketing: Champions League, Exchange and away breakdowns
European Finals proposal: #FortheFans
Catering survey for August
Club Y Word survey
Club flag policy
On the Ball campaign
Thomas Cook Sport
Business and Community Liaison Group meeting

Fan information ahead of our visit to the Emirates on Sunday

8/29/2019

We've spoken with the Metropolitan Police's Dedicated Football Officers (DFO's) for Arsenal and Spurs, and with THFC's Supporter Services and Safety teams ahead of our visit to the Emirates on Sunday. To follow are some points we think visiting fans should be aware of so please take a couple of minutes to read and share with fellow match-attenders.
This is a Category C IR game.

Time for UEFA to take action on managing the Champions League and Europa League finals

8/28/2019

The fan experience at UEFA finals must be improved, say fan groups of last year’s four finalists.
Ahead of tomorrow’s draw in Monaco for the Champions League and Europa League 2019/20 tournaments, supporters of last season’s four finalists are calling for changes in how UEFA manage the finals.

UEFA Champions League tickets at our stadium

8/13/2019

Ahead of the group stage draw on 29 August, the Club has confirmed to THST that it will not be offering Champions League multi-game ticket packages at a discount for this season. We’re extremely disappointed with this decision; a move which, in our opinion, further erodes the value of a season ticket and One Hotspur membership.

80% of fans report negative impact of kick-offs moved for TV

8/2/2019

The fact that over 80% of respondents to our recent survey said they had been inconvenienced by kick-off times being moved for live broadcast would give any business cause for concern. Any business, that is, apart from football, which continues to see the money it receives from the TVcos as more important than its audience. This has to change.

Value and access key ticketing themes from THST fan survey

8/1/2019

The incredible approval ratings for the new stadium could be taken as indicating that the long conversation over ticket pricing has finally been settled. Our survey results suggest taking that view would be foolish at best.
The survey is now in its sixth year, and over 4,300 fans contributed, making it the largest regular survey of fan opinion at Spurs.

THST News - July 2019

8/1/2019

Updates on:

THST Fan Survey 2019: the results
Member ticketing for the coming season
One Hotspur Member propositions
European Finals proposal: #FortheFans
Thomas Cook Sport follow up
VAR explained
On the Ball campaign
Business & Community Liaison Group meeting – 23 July

New stadium a resounding success in fan survey

7/31/2019

The standout finding in this year’s THST survey is the 95% satisfaction rating with the fan experience at the new stadium. That is an astonishing percentage for any survey. It’s also clear that the stadium is having a significant impact on fan behaviour, with so many getting to the ground well in advance of kick-off.

Stadium gets rave reviews in biggest survey of Spurs fan opinion

7/30/2019

The new Tottenham Hotspur Stadium has been rated a hit by a stunning 95% of fans who responded to the annual survey of fan opinion carried out by the Tottenham Hotspur Supporters' Trust. This year over 4,300 fans, the most to respond in the survey’s six-year history, gave their views on a range of issues from ticketing to TV scheduling to national campaigns. But it is the positive response to the new stadium that catches the eye.

THST attends Premier League VAR session

7/26/2019

THST Board member Martin Buhagiar represented the Trust at a VAR session that detailed how the system will work in the Premier League next season. The event was hosted by Premier League Productions, at Stockley Park, Uxbridge - the venue where Video Assistant Referees will be based during games when the new season kicks off.

THST comment on changes to One Hotspur member ticketing process

7/4/2019

Last week, members of the Trust Board met with the Head of Ticketing and the Ticket Office Manager at THFC for a long overdue catch-up ahead of the new season. The day before the meeting, we were informed of planned changes to the match ticket sales process for One Hotspur members, details of which have been released by the Club today. As a membership organisation, we think it’s important we clarify our position on those changes and explain in detail what we lobbied for during our recent meeting.

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THFC debt restructuring analysis by THST

THST News - September 2019

THST advice for Olympiacos away - 18 September 2019

THST Members' Event: Who will think of the fans?

THST News - August 2019

Fan information ahead of our visit to the Emirates on Sunday

Time for UEFA to take action on managing the Champions League and Europa League finals

UEFA Champions League tickets at our stadium

80% of fans report negative impact of kick-offs moved for TV

Value and access key ticketing themes from THST fan survey

THST News - July 2019

New stadium a resounding success in fan survey

Stadium gets rave reviews in biggest survey of Spurs fan opinion

THST attends Premier League VAR session

THST comment on changes to One Hotspur member ticketing process

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