Blog Posts

THST News - October 2019

10/30/2019

Updates on:
Report from the Trust meeting with the Spurs Board
Farewell Wheel of Doom
Report from the THST Members’ Event – Who will think of the fans?
Driving to Tottenham on match days
Report from THST meeting with the Club’s catering team
THFC debt restructuring analysis
Report from the FSA Premier League Network meeting
Delays to December and January broadcast announcements
European Leagues advisory platform
Red Star Belgrade fans at the Tottenham Hotspur stadium
Advice for fans travelling to Red Star Belgrade away
Business and Community Liaison Group meeting
Meeting with Islington Council on ticket allocations for Cup games

Red Star fans at the Tottenham Hotspur stadium

10/23/2019

Following the Champions League home game against Red Star Belgrade on Tuesday evening, we’ve had lots of questions asking about the presence of away fans in the ground. Representatives of the Trust were in touch with Club officials during the match and have followed up subsequently. We think it’s helpful to set the information we’ve been given out clearly to both Trust members and the wider Spurs fan base.

Driving to Tottenham on Match Days

10/22/2019

Along with many other match attenders, we noticed a paragraph in the email sent out by Spurs to ticket holders ahead of the Watford game referring to "reports of unauthorised match day car parks operating in the stadium area". It went on to say that "the Council and the Police have set up a task force group that are looking to close such sites down and fans using them have received penalty charge notices as a result." We've investigated further on behalf of members.

THST meeting with THFC catering team

10/18/2019

Trust Board member Rachel Martin met with George Robertson and Levi Harris from the Club to share feedback from the most recent THST catering survey, featuring your comments from the home matches against Inter Milan, Aston Villa and Newcastle.
Broadly speaking, supporters expressed great satisfaction with the range of food on offer. There was also appreciation of the effort to meet various dietary requirements. Pricing for food and drink, the portion size for food and speed of food service is also rated highly.
It’s clear that some lessons have been learned from last season.

Report from the Trust meeting with the Spurs Board on 8 October 2019

10/14/2019

On the evening of Tuesday 8 October 2019, representatives of the Trust Board met with representatives of the Spurs Executive Board and senior Club staff for a scheduled 'Board to Board' meeting. The following notes from the session have been signed off by both the Trust and the Club.

THFC debt restructuring analysis by THST

10/4/2019

On 20 September, the Club announced that it had completed the refinancing of the bridging loans provided by three banks in 2017 to finance the new stadium build. The announcement was accompanied by an interview with Daniel Levy in the Financial Times (paywall). The existing debt of £637m was repayable in 2022. As the Club would be unable to repay this amount from current cash flows it was facing a financial cliff edge with the clock ticking (to coin a phrase). The refinancing is, therefore, good news and the publicised terms are better than we anticipated in our earlier analysis of the Club’s financials.

THST News - September 2019

9/30/2019

Updates on:
Next meeting with the Spurs Board
Members’ Event: Who will think of the fans?
Arsenal away: follow up and meeting with Islington Council
Manchester City away: follow up
Olympiacos away planning and ticketing
THST Q3 Board meeting
Business Community Liaison Group meeting
Meeting with Spurs Women
Catering meeting with Levy Restaurants
Sanctions and banning policy, ticketing appeals policy, flag policy – update
Accessible parking
Fans for Diversity Awards
On the Ball campaign - update
Thomas Cook Sport - update
Away coach parking – update

THST advice for Olympiacos away - 18 September 2019

9/15/2019

We’re aware the official advice for fans travelling to support Spurs at Olympiacos next week is quite onerous. We have been talking to the Club about the advice and arrangements for the trip, so we thought it was worth sharing some of that conversation. We’ve also consulted other supporter groups with experience of travelling to Athens.

THST Members' Event: Who will think of the fans?

9/1/2019

We're delighted to welcome Kevin Miles, CEO of the Football Supporters' Association, to our Autumn members' event. Kev has represented the interests of football fans nationally and internationally to key stakeholders including the FA, Premier League, UEFA and FIFA for over two decades, having previously worked in journalism and broadcasting.

THST News - August 2019

8/30/2019

Updates on:
Planning for Arsenal away
Club sanctions and banning policy
Ticketing issues at Newcastle, Aston Villa and Inter Milan
Ticketing: Champions League, Exchange and away breakdowns
European Finals proposal: #FortheFans
Catering survey for August
Club Y Word survey
Club flag policy
On the Ball campaign
Thomas Cook Sport
Business and Community Liaison Group meeting

Fan information ahead of our visit to the Emirates on Sunday

8/29/2019

We've spoken with the Metropolitan Police's Dedicated Football Officers (DFO's) for Arsenal and Spurs, and with THFC's Supporter Services and Safety teams ahead of our visit to the Emirates on Sunday. To follow are some points we think visiting fans should be aware of so please take a couple of minutes to read and share with fellow match-attenders.
This is a Category C IR game.

Time for UEFA to take action on managing the Champions League and Europa League finals

8/28/2019

The fan experience at UEFA finals must be improved, say fan groups of last year’s four finalists.
Ahead of tomorrow’s draw in Monaco for the Champions League and Europa League 2019/20 tournaments, supporters of last season’s four finalists are calling for changes in how UEFA manage the finals.

UEFA Champions League tickets at our stadium

8/13/2019

Ahead of the group stage draw on 29 August, the Club has confirmed to THST that it will not be offering Champions League multi-game ticket packages at a discount for this season. We’re extremely disappointed with this decision; a move which, in our opinion, further erodes the value of a season ticket and One Hotspur membership.

80% of fans report negative impact of kick-offs moved for TV

8/2/2019

The fact that over 80% of respondents to our recent survey said they had been inconvenienced by kick-off times being moved for live broadcast would give any business cause for concern. Any business, that is, apart from football, which continues to see the money it receives from the TVcos as more important than its audience. This has to change.

Value and access key ticketing themes from THST fan survey

8/1/2019

The incredible approval ratings for the new stadium could be taken as indicating that the long conversation over ticket pricing has finally been settled. Our survey results suggest taking that view would be foolish at best.
The survey is now in its sixth year, and over 4,300 fans contributed, making it the largest regular survey of fan opinion at Spurs.

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THST News - October 2019

Red Star fans at the Tottenham Hotspur stadium

Driving to Tottenham on Match Days

THST meeting with THFC catering team

Report from the Trust meeting with the Spurs Board on 8 October 2019

THFC debt restructuring analysis by THST

THST News - September 2019

THST advice for Olympiacos away - 18 September 2019

THST Members' Event: Who will think of the fans?

THST News - August 2019

Fan information ahead of our visit to the Emirates on Sunday

Time for UEFA to take action on managing the Champions League and Europa League finals

UEFA Champions League tickets at our stadium

80% of fans report negative impact of kick-offs moved for TV

Value and access key ticketing themes from THST fan survey

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