Support for the introduction of safe standing continues to run high among Spurs fans, with 86% of the 3,200 fans who took part in THST’s fourth annual end-of-season survey backing the idea.
The latest findings come as support for changing the law to introduce safe standing areas at top-flight grounds grows nationally.
Our survey also went into a little more detail about what fans expect. Some 67% of survey respondents told us they would consider buying a Season Ticket in a safe standing area, with 63% believing it should cost less than a regular seat.
We also asked if fans would still back a safe standing area if sitting was more strictly enforced elsewhere in the ground, and 71% said they would.
Our survey asked fans a few questions on some wider football issues. Just over half the respondents, 56%, told us they thought legislation was needed to reform the way in which football is run, with 75% thinking that club Boards should include independent or fan directors.
Just 22% agreed with Premier League B teams competing in existing competitions with Football League Clubs. Our survey went out before the Club announced it would be competing in this year’s Checkatrade Trophy and, given the strong opposition expressed last year, we are disappointed the Club did not pay supporters the courtesy of explaining its decision. While we don’t seek to influence on-field matters, this decision has wider implications.
On a positive note both on and off the field, satisfaction with the team and the Club board’s long-tern strategy came in at an all-time high. Perhaps unsurprisingly, 97% were satisfied with team’s performance last season, with 79% expressing confidence in ENIC’s long-term strategy.
However, there was a slight drop in the percentage of respondents who thought communication between Club and fans was improving, and only 18% were aware of the role of the Club’s Supporter Liaison Officer. A whopping 91% wanted to see club-run social media platforms dealing with ticketing and customer service issues, while 71% wanted the Club to hold an annual meeting to report back to fans.
As the survey responses were given between 23 June and 9 July, reaction to the way the Club has communicated with fans over issues such as ticketing, and to the Club's approach to strengthening the squad, is not reflected in these results.
A PDF presentation of the full set of survey results, with graphics to make it all easier to digest, can be found below.
THST Board
10 August 2017
We also asked if fans would still back a safe standing area if sitting was more strictly enforced elsewhere in the ground, and 71% said they would.
Our survey asked fans a few questions on some wider football issues. Just over half the respondents, 56%, told us they thought legislation was needed to reform the way in which football is run, with 75% thinking that club Boards should include independent or fan directors.
Just 22% agreed with Premier League B teams competing in existing competitions with Football League Clubs. Our survey went out before the Club announced it would be competing in this year’s Checkatrade Trophy and, given the strong opposition expressed last year, we are disappointed the Club did not pay supporters the courtesy of explaining its decision. While we don’t seek to influence on-field matters, this decision has wider implications.
On a positive note both on and off the field, satisfaction with the team and the Club board’s long-tern strategy came in at an all-time high. Perhaps unsurprisingly, 97% were satisfied with team’s performance last season, with 79% expressing confidence in ENIC’s long-term strategy.
However, there was a slight drop in the percentage of respondents who thought communication between Club and fans was improving, and only 18% were aware of the role of the Club’s Supporter Liaison Officer. A whopping 91% wanted to see club-run social media platforms dealing with ticketing and customer service issues, while 71% wanted the Club to hold an annual meeting to report back to fans.
As the survey responses were given between 23 June and 9 July, reaction to the way the Club has communicated with fans over issues such as ticketing, and to the Club's approach to strengthening the squad, is not reflected in these results.
A PDF presentation of the full set of survey results, with graphics to make it all easier to digest, can be found below.
THST Board
10 August 2017
| thst_annual_fans_survey_2017-2.pdf |
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