
This season also saw an increase in the percentage of tickets going to Premium members, up from 9% to 13%, in line with the increase in Premium members from 3,000 at White Hart Lane to 8,000 at the new Tottenham Hotspur Stadium. This reduced the number of tickets available for an average Premier League away game by a further c 150 tickets, with the Premium allocation now taking c 420 from a standard 3,000 away allocation.
All that said, it is worth noting that there were 7 games where the number of ticketing points required decreased from 2017-18. Namely Arsenal, Brighton, Chelsea, Everton, Manchester United, Newcastle and Watford. And a further two that remained more or less consistent from 2017-18, namely Bournemouth and Crystal Palace.
Of those that had increased Burnley topped the table, shooting up an enormous 217 points from 2017-18, when a tricky Christmas fixture saw the points required topple to just 60.
The time of season and day of the week are a major factor in the popularity of a match. For example, Manchester United dropped by 70 points this season thanks in part to its August Bank Holiday Monday billing, with the added bonus of Euston station being closed!
With 50,000 Season Ticket holders in total and 3,000 away tickets at the most, there will always be more disappointed than happy fans. The current system strives to reward loyalty but, as with any system, is open to abuse and we are now at the stage where the minority are spoiling things for the majority. It therefore seems reasonable to take this opportunity to highlight that the resale of tickets for football matches at either face value or above is not only against Club terms and conditions, it is against the law in this country. Those posting on social media and forums will be investigated by the Club and termination and suspensions will continue to be handed out on the occasions when those posts can be traced to the Season Ticket holder. If you are unable to attend a match after successfully applying for a ticket, please return to the Ticket Office within 7 days of the match so this can be offered to the next person on the list.
We’ll continue to monitor points totals over the coming season, as those new Wembley Season Ticket holders enter their third year of the ticketing points cycle.
THST Board
10 June 2019

ticketing_points_infographic_2019.pdf |